Q: Do I need an account to place an order?

A: No, you can place an order as a guest. However, we strongly recommend that you register for an account so that you can track and review purchases from your account. You can also save your address and personal information, which will make your next purchase much smoother.

Q: I've forgotten my password - what should I do?

A: On the login page, click on the "Forgot Password" link and we will email you instructions for resetting your password.

Q:What countries can Store ship to?

A:Currently, we ship within the United States, Mexico, Australia, Canada, Japan, New Zealand, United Kingdom, Singapore, South Korea, Hong Kong, Indonesia, Philippines, Macau, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Qatar, Argentina, Colombia, Peru, and the European Union.
We are growing rapidly and will be adding other countries soon. If you would like to receive the latest information, please subscribe to our newsletter.

Q: How long does delivery take and how can I track my items?

A: Our shipping time is 7-23 business days. For more information on how to track your purchase, please see our Order and Shipping page.

Q:How much does shipping cost?

A: Orders over $40 are shipped free of charge. Orders under $40 will be charged a nominal shipping fee.

Q: Are the products in the store new or used?

A:We only sell new merchandise.

Q:Are the products in our store genuine?

A:All products are guaranteed to be authentic.

Q:How can I subscribe to your newsletter?
A:In the footer of the home page, under "Sign up for our newsletter" there is a text box where you can enter your email address. You will then receive an email notifying you that you have subscribed. Our subscribers are the first to receive sales alerts, new arrivals and discount codes.